Privacy Policy

Effective date: March 28, 2026

Aitracka Inc. ("Aitracka," "we," "us," or "our") operates the website aitracka.com and the Aitracka project management platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information such as your payment card details (processed by our third-party payment processor).

Project Data

You may create and store project-related content through the Service, including project charters, statements of work, tasks, budgets, risk registers, issue registers, documents, status reports, and other project management data ("Project Data"). You retain full ownership of your Project Data.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, browser type, device information, IP address, and timestamps.

AI Interaction Data

When you use the AI assistant features, we send your queries and relevant page context to our AI processing provider to generate responses. AI interactions are processed in real time and are not used to train AI models.

2. How We Use Your Information

• Provide and maintain the Service: process your requests, manage your account, and deliver AI-assisted project management features.
• Improve the Service: analyze usage patterns to improve functionality, performance, and user experience.
• Communicate with you: send transactional emails (account verification, password resets, billing), product updates, and newsletters you have opted into.
• Ensure security: detect, prevent, and respond to fraud, abuse, or security incidents.
• Comply with legal obligations: meet applicable laws, regulations, or legal processes.

3. Data Storage and Security

Your data is stored in secure databases with organizational isolation -- each organization's data is separated and accessible only to authorized members of that organization. Data is encrypted in transit using TLS. We implement industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers: hosting providers, AI processing providers, payment processors, and email delivery services that help us operate the Service. These providers are contractually obligated to protect your data.
• Legal requirements: when required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

We use cookies to:

• Session management: keep you signed in and remember your selected project.
• Preferences: remember your display settings (e.g., Gantt chart zoom level).

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account and associated data.
• Export your Project Data.
• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails.

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete your data within 30 days, except where we are required to retain it by law.

8. Children's Privacy

The Service is not designed for or directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. International Data Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your information to these locations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Aitracka Inc.
Email: [email protected]